Attending the Whiteout?

We are currently working on developing a Frequently Asked Questions section. It will be posted on this page as soon as possible.

Frequently Asked Questions

How can I stay informed about all things Whiteout Street Parties presented by Crown Royal?

We will update this website throughout the Street Parties with the most current information, so check here for more details. While the events are happening, we will share any important information on our social media accounts – Twitter, Facebook & LinkedIn.

Where can I purchase tickets for the Street Parties?

Tickets are available through Ticketmaster and are limited to four (4) per account. The best way of being assured a spot at the Street Party is to purchase tickets in advance.

How much does a Street Party ticket cost?

Tickets are $10 each, with 50 per cent of the proceeds being donated to the United Way Winnipeg to be invested into our city through agencies whose work is centred around supporting those in our city experiencing homelessness, addictions and mental health challenges.

If I have a ticket to the game, can I still get into the Street Parties?

Yes. A ticket to the game at Canada Life Centre will also provide access to the Street Party, but fans must access the Street Party through one of the Street Party entrances on Donald Street south of Graham Avenue or at the Holy Trinity Anglican Church parking lot on Smith Street. Once inside Canada Life Centre, fans will be unable to re-enter the Street Party. We recommend loading your ticket into your phone’s wallet before arriving at the event.

Is there a maximum capacity for the Street Parties?

There is – the capacity for the Street Parties is 5,000.

How long are the Street Parties open?

Gates open 2 hours prior to advertised game start. Programming continues for 30 minutes post-game. Food and beverage sales will align with closures in Canada Life Centre (timing fluctuates).

Where are the Street Parties taking place?

The Whiteout Street Parties are being held on Donald Street between Portage Avenue and Graham Avenue, directly adjacent to Canada Life Centre. Check out our Locations page to view a map.

Where can I enter the Street Parties?

Entrances to the Whiteout Street Parties will be at the Donald Street and Graham Avenue intersection, at the Holy Trinity Anglican Church parking lot on Smith Street, and on Graham Avenue west of Donald. An accessible entrance is available at Portage Avenue and Donald Street - See map.

How do I use my mobile ticket?

For expedited entry into the Street Party we recommend presenting a ticket with a barcode to scan. DO NOT LOAD A TICKET INTO THE WALLET OF YOUR MOBILE DEVICE FOR THIS EVENT.

3 simple steps to use your mobile ticket on event day:

1.  Open the Ticketmaster app, Winnipeg Jets app, or visit ticketmaster.ca and sign in.
2.  Tap My Events to locate your order and view your tickets.
3.  To get in, you'll simply scan your ticket right from your Ticketmaster account.

What is entry protocol?

Metal detectors and contactless security screening will be in place at all entrances.

Is a bag policy in place?

For security purposes, the Canada Life Centre bag policy will apply to the Street Parties. Bag sizes are restricted to 12”x9”x5” or smaller and will undergo contactless security screening. Exceptions will be made for guests with medical and childcare/diaper bags and for working media. There is no on-site bag check for oversized bags.

Can I leave the Street Parties and come back in?

No. The Street Parties are a no-re-entry venue. Fans with tickets to the game cannot return to the Street Party once they have entered Canada Life Centre.

How will the party affect traffic downtown?

Donald Street will be closed for several hours prior to and following each Street Party with street and sidewalk closures, as well as Transit reroutes around Canada Life Centre. It's a good idea to allow extra time to get around downtown. Visit here for more information about street and sidewalk closures, as well as transit reroutes.

Can I access the Street Party site before and after the actual event?

Can I bring a lawn chair?

Lawn chairs are only permitted if fully collapsible. Poles and other attachments to chairs are not permitted.

Can I bring my backpack to the Street Parties?

Can I bring my own food or drinks into the Street Parties?

You are welcome to pack a single-serve snack (like a granola bar for the kids), but outside drinks and food will not be permitted. There are no water fountains on site.

Are there items not permitted at the Street Parties?

Yes - flag poles, hockey sticks, or anything that could be used as a weapon will not be permitted in the Street Party. Mobility devices will be permitted. Signs with offensive or derogatory messages will not be allowed.
Venue management reserves the right to decline entry to any item deemed a safety risk.

No outside alcohol or drugs of any kind will be tolerated at the Street Party. Please be sure to check the size of your bag before heading to the Street Parties – bag sizes are restricted to 12”x9”x5” or smaller and will undergo contactless security screening. Exceptions will be made for guests with medical and childcare/diaper bags and for working media.

Are pets allowed?

We ask that you keep your furry friend at home (service animals are permitted on site).

Will we be able to watch the game live at the Street Parties?

Yes! The Street Parties will have big screens to watch the game live.

Will there be a bike valet?

No. A bike valet will not be available at the site.

Are there washrooms available on-site?

Yes, there are portable washrooms and hand wash stations.

Will there be accessible seating options available?

Accessible seating will be available on site. An accessible entrance to the Street Party site will also be available at Portage Avenue and Donald Street.

Will food be available for purchase?

Yes. There will be some food trucks and confectionary stands at the Street Parties so you can grab a bite before and during the game.

Will alcoholic beverages be available for purchase?

Yes. All alcohol vendors will be cashless.

Can I purchase 50/50 tickets?

Yes! Fans have the opportunity to get in on the in-game 50/50 draw at the Street Party. 50/50 sellers will be roaming around the area – be sure to catch one for your chance to win! Or buy your 50/50 ticket online.

What forms of payment will be accepted at concessions and vendors?

Concessions and bars are 100% cashless. Contactless payment is preferred for food trucks, Jets Gear and Winnipeg Jets 50/50 sales, however, cash will be accepted.

Is there an ATM onsite?

There is no ATM on site. Some vendors will be cashless with all vendors preferring contactless payment.

Will I be allowed to smoke or vape?

No smoking and vaping are not permitted.

Will Jets apparel be available for purchase?

Yes. A Jets Gear kiosk will be located in the Holy Trinity Church parking lot selling Winnipeg Jets apparel, including official Winnipeg Jets Whiteout gear.

Text Assist service available

If you have a question or need assistance during the game, please text guest services at 204-590-7622. Text assist is available 1 hour prior to gates opening until 1 hour after the event.

Where can I learn more about where the ticket fees are going?

United Way Winnipeg will direct the funds raised from ticket sales back into the community, ensuring that 50 per cent of all ticket sales will have a positive impact for Winnipeggers. Learn more about how we are Giving Back.

Will you be issuing charitable tax receipts for tickets?

No. Individuals who buy a ticket to the Street Parties will not get a tax receipt. If a tax receipt is provided to Street Party organizers, any tax benefit received will be further donated to United Way Winnipeg. Street Party organizers are not looking to profit from these events.

Anything else I need to know?

Dress for the weather (whatever it might be that day). Of course, we encourage all fans to wear white for every game!